Operations Agent at Siginon Group

Job Purpose: Reporting to the Operations Supervisor, the job holder will be responsible for ensuring efficient and effective customer focused cargo handling is done in compliance with regulatory requirements, industry standards and customer airline requirements.

Responsibilities

• Ensure consistent delivery of cargo handling services in accordance with customer airline Service Level Agreements and customer expectations.
• Deliver cost effective service delivery to meet agreed customer airline Service Level Agreements.
• Ensure safety and security of cargo operations is in compliance with relevant legislative/industry requirements.
• Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
• Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
• Prepare and report accurately flight details on a timely basis, to enable cost effective service delivery and revenue management.
• Ensure effective internal and external communications and reporting to facilitate planning and control.
• Performing any other reasonable duties which may be required by management from time to time.

Qualifications

• Degree/College Diploma preferably in Air Cargo Services from a recognized institution.
• Minimum of 2 years work experience in Aviation industry.
• Specialized trainings in cargo handling and aviation security awareness will be an added advantage.

Skills & Competencies

• Physically fit.
• High Level of integrity.
• Self-motivated and result oriented.
• Proficiency in use of computer applications.
• Excellent communication and interpersonal skills.