Waiter/Waitress at National Council of Churches of Kenya (NCCK)

Main Purpose Of The Job

The primary purpose of the position is to provide superior customer service with a keen knowledge of products served Jumuia Resort Nakuru while maintaining an exciting yet safe atmosphere. Working as part of a team, the waiter’s responsibility will be to serve food and beverage and offer suggestions with a vast knowledge of all products served and having a direct impact on the general success of the Restaurant.

Responsibilities

• Responsible to serve food and beverage to Restaurant guests in a friendly and courteous manner in all the restaurants and/or bars.
• To provide efficient, expedient and courteous service service to Restaurant guests leading to guests leading to total guest satisfaction.
• Is responsible for cleanliness, maintainance and upkeep of all equipment, furniture stations and Restaurant properly that he/ she is working with
• To check glasses, cultlery, crockery and other items needed before putting them to use. To take responsibility for the breakage and loss of such items.
• To lay up tables, side stations, side tables, buffet and displays; following the instructions of his/ her superiors and in accotdance to Organization standards. To clean all tables tops before laying table cloths, to clean all seating furniture if needed or when an emergency arises. To ensures that all items required for set up of each table are clean, unsportted and in place
• To be courteous, warm, smilling while dealing with restaurant guests. Be efficient, fast and serve with confidence and flair
• Be familiar with menu items, their preparation and service procedure.
• To make sure that all food dishes and beverages are according to menu and list specification, properly presented be of the correct temprature [hot /cold/iced] before being served.
• To follow all food and hygeine standars, according to HACCP requirements.
• To be a ware and follow security/fire/safety procedures as per the Organization’s standards.
• To be always clean and properly dressed while on duty. To have at all times short and clean fingernails. To have treamed and clean haircut for men and moderate coiffure for women. Be a ware with personal hygiene at all times.
• Any other duty that might be given from time to time

Qualification

• At least Secondary School Education (KCSE).
• Certificate in Food and Beverage Service

Other Competencies/Abilities/Skills Required

• Must maintain at all times the highest standard of personal hygiene, appearance and social skills.
• Must be a team player and able to work in harmony with all staff and departments in the Jumuia Guest House.
• Must have drive, initiative and creativity.
• Must be a good planner.