Senior Relationship Manager, Transport & Telecommunication at KCB Bank Kenya

Reporting to the Head, Transport & Telecommunication, the position will be the principal contact between the designated portfolio of the Sector’s Corporate Customers and the Bank in order to drive business, manage Sector profitability growth and maximize revenue. This position will involve the management of Client relationships to deliver products and services.

Responsibilities 

• Implement the Transport & Telecommunication Sector strategy in line with the overall Corporate Banking Strategy to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
• Build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process maintain effective liaison with all relevant business units in the Bank.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Maintain detailed and current understanding of the industry (at a macro, sector specific, current market structures; regulatory requirements and issues) ensuring that opportunities are realized and the risks mitigated.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates within approved limits and taking remedial actions, in line with Policy.
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
• Lead, motivate, and continuously develop a credible high performing team.

Qualifications

• University degree in a Business related field from an institution recognized by the Commission for Higher Education.
• Master’s degree in Finance or any Business related field will be an added advantage.
• Professional qualification in CPA, ACCA, CFA or AKIB will be an added advantage
• Minimum of 8 years Corporate Banking experience of which one must have had 5 years experience covering:
  • Relationship Management / Customer Service
  • Financial Analysis and Business Performance Management
  • Product Development and Portfolio Management
  • Asset Based Financing
  • Credit Management
  • Trade Finance
  • Transactional Banking and Product Services
• Minimum of 3 years experience in Project Management
• Demonstrated consistent high performance in role(s) held in the last three years.
• Thorough knowledge of Corporate Banking Products & Services with extensive Banking Industry knowledge.
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Strong leadership skills with demonstrated competences in championing high performance management.
• A good understanding of Risk, Compliance policies and procedures.