Project Officer at Medic Mobile

Position Information

• Report to: Senior Project Manager

Key Responsibilities:

This role provides project management support during the entire project implementation period and will report to an allocated Senior Project Manager. Role responsibilities would include:

Project Management

• Participate in project stakeholder meetings with partners, MOH officials, political leaders, project staff and community level social groups.
• Support in collecting and collating deployment logistics and facilitation details that will inform budgeting, work plan and scope of work development
• Manage assigned project activities’ timelines in line with agreed overall project work plan; communicate and manage delays and expectations respectively in a professional and timely manner.
• Effectively use and update project management systems to manage communication and coordinate across project teams.
• Plan and coordinate logistics and resources on assigned project activities; human, financial or otherwise to achieve desired outcomes within budget and timelines.

Tool design and improvement:

• Support project teams and partners in conducting high-quality design research as design is a shared core competency at Medic Mobile
• Document and track project’s inputs, outputs, outcomes, conversations, discussions and issues in line project progress, work plans, budget reports, organization work tools, photos, videos as required
• Support in the conceptualization of program and user needs/ stories and support in translating them into system design requirements.

Quality assurance and system monitoring:

• In collaboration with project team lead in testing of tools, ensuring technical issues are reported logged and responded to within acceptable timelines.
• Lead in the development of standardized training resources including visual learning aids, job aids and training content.
• Continuously engage partner and users to draw feedback on the tool offering and innovatively iterate on the challenges.

Project Documentation and Reports:

• Develop project and activity reports as required and disseminate to respective stakeholders
• Contribute in the development of technical documentation such as abstracts, publications, proposals on a needs basis

Essential Qualifications:

• Candidates must have legal work permit or authorization to work in Kenya
• Minimum of a bachelor's degree in Public Health/ Information technology / Computer Science / Project Management
• At least 2-year work experience in the health sector/open source software development / project management or any related field
• Good technical knowledge of / deploying and supporting users on mobile applications and systems for health
• Strong oral and written communication skills in English
• Good logical diagnostic skills and ability to exercise good judgment in the resolution of problems
• Be committed to frequent and timely communication, both in person and online (via email, Internet Relay Chat, and other online chat applications)
• Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters with minimal supervision
• Cultivate high levels of empathy and respect for people different than you, be a great listener and a confident facilitator
• Flexible and able to wear many hats / take on multiple roles
• Interested and able to work in and with a multicultural, internationally distributed team.

Additional Skills:

• Be able to coordinate project resources; human, financial or otherwise to achieve desired project outcomes
• Have some understanding of health service provision/ public health systems/ community health
• Have strong conceptualization skills to understand programme and user needs and translate them into system design requirements
• Have good communication and interpersonal skills with the ability to pass on information clearly to users and teammates, and to grasp difficulties perceived by users
• Have demonstrated strong support disposition that establishes a good working relationship with teams, with the attitude of assistance and transfer know-how and experience to others
• Desire to make a social impact through innovative thinking and mobile technology.