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  • Posted: May 22, 2018
    Deadline: Not specified
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  • Wonderland Foods and Catering Supplies specializes in food and catering services. Our services range from: Restaurant servives Outside catering sports / Events catering Restaurants management Corporate catering office deliveries Institutional catering Our Goals To establish and operate a successful chain of Wonderland Foods Restaurants that offers a...
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    Restaurant Manager

    Job Description

    Basic Salary 40,000- 45,000

    Responsibilities

    • Coordinating daily restaurant management operations
    • Delivering superior food and beverage service and maximizing customer satisfaction
    • Responding efficiently and accurately to restaurant customer complaints

    Responsibilities

    • Coordinate daily Front of the House and Back of the House restaurant operations
    • Deliver superior service and maximize customer satisfaction 
    • Respond efficiently and accurately to customer complaints 
    • Regularly review product quality and research new vendors 
    • Organize and supervise shifts
    • Appraise staff performance and provide feedback to improve productivity 
    • Estimate future needs for goods, kitchen utensils and cleaning products 
    • Ensure compliance with sanitation and safety regulations
    • Manage restaurant’s good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly and annual revenues and expenses 
    • Promote the brand in the local community through word-of-mouth and restaurant events
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads) 
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations

    Requirements 

    • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role 
    • Proven customer service experience as a manager
    • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff 
    • Familiarity with restaurant management software, like Open Table and Peach Works
    • Strong leadership, motivational and people skills 
    • Acute financial management skills
    • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

    Check how your CV aligns with this job

    Method of Application

    If you meet the set of qualifications, please submit your CV to hrm.wonderlandcaterers@gmail.com

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