Country Manager at Etihad Airways

This is an exciting role where the Successful candidate will Manage the delivery of sales plans and programs in Kenya to ensure consistent growth and achievement of the revenue targets.

JOB RESPONSIBILITIES

• Strategy
  
  • Implement the Function/Department strategy to ensure alignment with Etihad’s strategy
• Budget Management
  
  • Participate in the development of budget, and monitors financial performance in area of responsibility versus the budget to ensure alignment
• Policies and procedures
  
  • Implement approved policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner
  • Day-to-day operations
  • Supervise the standard and complex day-to-day operations to ensure that work processes are implemented as designed and in compliance with established standards and procedures.
  • People development
  • Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize subordinate performance
• Health and Safety
  
  • Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

SPECIFIC RESPONSIBILITIES

• Lead the implementation of national sales programs to ensure targets are reached timely according to regulations and policies
• Manage and coordinate intermediary activities to ensure achievement of agreed targets and respect of terms and conditions
• Manage an assigned country or product/service line to maximize sales revenues and to meet Etihad’s objectives
• Manage the overall direction and coordination of the team to achieve agreed sales targets
• Develop and implement sales & marketing initiatives to ensure key revenue targets are met
• Develop and maintain excellent relationships with third parties (e.g. travel agencies, corporate customers, governmental authorities) to ensure effective brand positioning among strategic clients
• Develop, manage and stipulate a portfolio of contracts by counselling district sales representatives to ensure that Etihad market positioning is improved and compliant with overall commercial strategy
• Liaise with local governmental authorities to ensure compliance with all local regulations and policies
• Engage with Etihad partners to conduct joint negotiations with clients or intermediaries to optimize company visibility and to exploit new commercial channels and possibilities
• Develop, implement and manage the local sales channel strategy according to Etihad guidelines in order to ensure the maximization of company reach and revenues possibilities
• Review sales incentives calculation and approve payout for the assigned area of responsibility to ensure timely and proper recognition of sales targets

EDUCATION & EXPERIENCE

• High School with 3 years of relevant work experience OR Bachelor’s Degree with 1 years relevant work experience
• Experience out of which 2 years should be at Managerial level
• Excellent Communication and Negotiation skills