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  • Posted: Jun 8, 2018
    Deadline: Not specified
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  • The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Restaurant Manager

    Summary of Responsibilities:
     
    Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:             
    • Consistently offer professional, friendly and engaging service
    • Lead the day to day operation of the restaurants ensuring all service standards are followed
    • Produce and implement creative promotional programs within the outlets with the goal of increasing revenues
    • Work closely with the Culinary team to execute the delivery of all Food & Beverage promotions and menus; creating a destination of choice for both hotel and external Guests
    • Conduct daily restaurant meetings/briefs
    • Ensure the outlets achieves its financial and operational targets
    • Adhere to the annual budget and administer it in a fiscally responsible manner
    • Monitor food, beverage, labour and operating expenses throughout the outlets.
    • Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
    • Select, train and develop Colleagues to ensure timely recruitment and career growth
    • Balance operational, administrative and Colleague needs
    • Follow department policies, procedures and service standards
    • Follow all safety policies 
    • Other duties as assigned
    Qualifications:
    • Previous Food & Beverage experience in a leadership role required
    • Computer literate in Microsoft Window applications required
    • University/College degree in a related discipline preferred
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

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    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on frhi.taleo.net to apply

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