ICT Assistant at RTI International

RTI International TUSOME – Project is national literacy intervention focused on curriculum support, teacher training and teaching material development to improve the quality of early grade instruction in formal and non-formal schools through a reading intervention.

Based in Uasin Gishu

1 Temporary position for 2-3 months

Job Responsibilities

• The ICT Assistant will be responsible for first level support and deployment management for all end users in the assigned region across several counties.
• S/he will keep on top of new operating system (Android) releases, test mobile applications with new devices review crash reports from mobile applications.
• The ICT Assistant will play a key role in RTI strategic education initiatives and must thrive under tight deadlines.
• S/he will develop and execute automated/manual test procedures, train the education officers’ in the region at the county level on how to use the android
  applications.
• S/he will also serve as the focal point of contact in the region and will be responsible for ICT related communications as well as the ICT assets assigned in the region.
• S/he ensures that all software and hardware deployments are managed according to RTI policies, USAID regulations, standard operating procedures and good business practices.
• S/he will support hardware (laptops, routers, switches) and network users in use in Uasin Gishu office.

Qualifications

• A BSc. Computer Science or related field with a minimum of three (3) years of technical support experience or Diploma in Computer Science with a minimum of four (4) years technical experience.
• S/he will possess a record of successful large scale software and hardware installations with a wide range of hardware including tablets and mobile phones.
• The suitable candidate will need to demonstrate experience of android operating system releases, experience in applications testing and executing automate/manual test procedures.
• Ability to train adults on how to use applications deployed.
• Good communication skills and familiarity with mobile tools (e.g. XCode, Android Debugger ADB).