Sales Manager at Corporate Staffing Services Ltd

Job Details

He/ She will be in charge of the sales department, responsible for sales targets achievement, customer relations management and any marketing functions guided by organization policies.

Key Role: Identifying potential new customers based upon the demand for the services and solutions offered by the company and its competitors.

Roles and Responsibilities

• Develop and implement new effective strategies to reach clients to deliver new business sales growth
• Develop relationships at a variety of levels within prospect customer organization to realize revenue opportunities.
• Keep continuous customer centric awareness and outlook – a consultative sales approach that enables all sales opportunities to be realized
• Responsible for managing the existing customer base in their territory and in addition they will be expected to cross sell products and services across existing service base.
• Achieve new strategic business gains predominantly in the core business sectors, and bring in a balanced mix of CCTV and Access control business as well as the associated Maintenance and Monitoring contracts.
• Producing effective and persuasive copy in order to create marketing materials including – (EDM ) electronic direct mail – Proposals and bids – Internal correspondence , reports and marketing strategies – Website pages – Brochures – E-shots campaigns
• Researching and evaluating for new demand for products and solutions and customers’ needs and insights
• Assisting in the production of customer/competitor evaluation to determine future demand, marketing drives and growth
• Analysis of the effectiveness of all marketing efforts
• Collating, organizing, managing and developing contacts, accounts, leads and opportunities.
• Developing sales strategies and, using a CRM, tracking the progress of the sales stages and development of accounts
• Liaising with internal and external clients to ensure the smooth process of projects, to collaborate on issues and aid in the attainment of targets
• Responsible for management and retention of customer base within defined territory and will be measured on retention of customer base and growth of portfolio in line with company targets.
• Work alongside engineers and customer service teams to ensure customer service satisfaction and dispute resolution.
• Manage customer contact cycle completing all existing customer visits and achieving company attrition targets.
• Working with online platforms to share projects and activities to ensure successful implementation on new programs and initiatives for the benefit of the wider business.

Skills and Qualifications

• Bachelor’s degree in Marketing/Sales, Business Administration or related field of study
• 3- 5 years progressive Sales experience in Security Industry.
• Field sales experience is desired and preferably with experience of selling service contracts in the B2B market.
• Valid Kenyan driving license
• Familiar with pricing and which product and service to market to which customer
• Ability to demonstrate commercial and marketing focus and financial awareness when developing new business opportunities
• Must be comfortable building relationships and applying skills which affect decision making, to convert opportunities to sales.
• Must have a demonstrated track record of success in sales.
• Must be a self-motivated, results-oriented individual with a positive “get-it-done” attitude.
• Must be able to take a proactive position in understanding client needs and providing viable solutions
• Must have excellent written and verbal communication skills.