National Dealership Manager at SevenSeas Technologies Group

The National Dealership Manager will act as the main point of contact between Seven Seas Technologies and the agencies. This role involves the planning, management and coordination of the agencies for the achievement of SST clients’ expectations.

Job Responsibilities

• Recruitment of new agents, in accordance with laid down regulations regarding agent recruitment
• Ensuring training of agents as per business requirements
• Set monthly agency goals and measure results vs. goals.
• Build and maintain strong customer relationship by providing excellent customer service.
• Identify performance improvement areas and provide recommendations.
• Communicate agency performance levels including areas of concern to management.
• Develop action plans for improving agency performance.
• Follow all company and safety guidelines and policies.
• Develop business improvement initiatives based on current market trends and competitors.
• Manage agency operators to achieve company goals and objectives.

Qualifications

• Bachelor’s degree required,  Preferably in biotech / medical sciences, business or technology fields
• 2-3 years’ experience in an agency function
• Experience of having built a territory from scratch would be an added advantage
• Management experience is preferred.
• Strong interpersonal skills
• Comfortable working in an IT environment (Microsoft Office, Google apps, CRM, etc.).