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For more than a decade, BroadReach has partnered with governments, multinational health organisations, donors and private sector companies in more than 20 countries to improve the health and wellbeing of underserved populations.
Job description
Purpose of the position
Client Success analysts will form part of a group of resources assigned to support our clients, and will have the opportunity to gain skills and experience cross functionally in both business (requirements and design) and technical (data and software configuration) areas. The role is integral to our client team and directly supports implementation of our Client Solutions. This role will support the business from initial design of business requirements through product configuration, data analytics and flow development, through to release, implementation, and transition to ongoing support.
The ideal candidate must possess excellent analytical skills and can break down complex issues into simplified problem statements. He or she should also have the ability to lay out objective approaches to identify and compare the merits of competing solutions based on universal best practices and evidence-based standards.
Key accountabilities for the role include but are not limited to:
Qualifications
Experience And Skills
BroadReach Culture Cornerstones
BroadReach is profoundly focused on improving the health and well-being of underserved populations across the globe. We empower governments, donor groups, NGOs and private companies to operate more efficiently, improving outcomes for people in need with our intelligent solutions: A combination of our people, process and our Vantage platform.
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