Sales and Marketing Manager at Corporate Staffing Services Ltd

Industry: Hospitality
Location: Nairobi
Salary:180-200K

Job Roles and Responsibilities

• Monitors and improves call productivity and revenue goals for each sales person by tracking results
• Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan
• Analyses sales statistics to formulate profitability and review market analysis to determine client needs, occupancy potential, desired rates, etc.
• Meets overall budgeted sales and profit margins by soliciting, evaluating, selling, and confirming business
• Designs and proposes programs to meet client’s needs.
• Creates and implements special programs to increase overall occupancy especially in slow periods
• Negotiates with clients to achieve maximum profit while satisfying client needs
• Ensures customer satisfaction and hotel profit by overseeing the coordination of various department’s activities related to booked business
• Enhances the hotel’s community image and stays abreast of competition, new development, and sales methods and techniques in the hotel industry
• Prepares the business plan for the hotel and coordinates this with the corporate sales business plan
• Directs all sales activities for all staff with sales opportunities to ensure that objectives are achieved in the Sales business plan
• Plans for and implements methods of maintaining and increasing volume of business thorough sales
• promotions, potential markets needing coverage, advertising and special sales projects
• Attends major travel functions and trade shows to promote the hotel
• Prepares and controls the Sales Department’s budget
• Maintains accurate sales statistics and account records.

Skills and qualifications

• Bachelor’s degree in Business administration, Marketing or related fields
• Minimum 5 years’ experience in a similar role
• Having worked in Hotel will be an added advantage
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization,
• Ability to build strong and long-lasting profitable relationships
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests and stakeholders
• Excellent interpersonal skills and a team player
• Decision making & Collaborative skills
• Should have strong negotiation, managerial and communications skills.