Applications Support Analyst at Save the Children

Role Purpose:

A member of the Applications Support Services team, reporting into the (Global Applications Team Leader) will:- Be a Source to Pay system champion and ambassador. Provide first line user (functional) support to users of the Source to Pay system. Be one of the System Administrators for the Source to Pay system. Be one of the Catalogue Content Administrators for the Source to Pay system. Optimise the user experience by providing user support – on demand and pro-actively, Configure, monitor and maintain the Source to Pay system – ensuring optimal system readiness, performance and capability.

Contract Duration: 2 years

EXPERIENCE AND SKILLS Essential:

• Customer Service /Customer Focus orientation and capability
• Systems technical configuration and/or system support experience
• Experience in interacting with end users and other stakeholders
• Experience of providing technical support of S2P applications at any level
• Ability to quickly understand technology, system processes, and tocommunicate it to non-technical staff
• Strong written communications skills, excellent teamwork and interpersonal skills
• Can-do attitude and proven track record of successful troubleshooting and problem solving
• English – verbal and written (fluent)

Desirable:

• Understanding of SAP Ariba
• Experience of supporting system reporting tools and data extracts
• Understanding of configuration workbook maintenance and change control
• Fluency in French or Spanish.

Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. To see a full a job description, please visit our website at We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy.Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

Disclaimer:Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents