Technical Commercial Manager at Reeds Africa Consult

Job Description

Job Purpose;

The primary task for this position is to increase business opportunities for the organization by developing and executing Sales strategies that will enhance customer acquisition & retention, product development & delivery and support the smooth running of the organization

MAIN TASKS AND RESPONSIBILITIES;

• Strategy implementation to achieve service excellence during installation and after sales.
• Create a strong team of technicians who are sound technically, motivated through regular trainings and understand service delivery levels.
• Create and offer to customers of Bronze, Silver and Gold service contracts with different terms of operations.
• Ensure good interaction with our suppliers to ensure that we are up to date with knowledge and tools.
• Achieve sufficient revenue out of the opportunities available in servicing our installations by sale of spares.
• Work with Sales Managers to ensure that our Services excellence add value to Sales process and brings huge goodwill.
• Management of operational tools and controlling and maintaining of spare parts stocks.
• Managing Repair and maintenance of machinery, equipment and appliances both for Sheffield and Customer either at site or in the Workshop. This may include preparing quotations, sourcing, modifications etc.
• Preparing Annual Maintenance Contracts and Free Maintenance Contracts Proposals.
• Planning and scheduling for execution to ensure timely deliveries and customer satisfaction.
• Documenting reports and maintaining daily, weekly and Monthly reports

SKILLS AND QUALIFICATIONS;

• Should have Bachelor’s Degree in Electrical or Mechanical Engineering.
• The candidate should have at least 10 Years working experience in Manufacturing industry.
• Excellent communicator and can work under pressure.
• Possess good customer service skills.
• Should be dynamic with good problem-solving skills.
• Should demonstrate strong leadership and ability to couch and motivate teams.
• Good interpersonal skill

All applications should be done on or before close of business 5th October 2018.

Only shortlisted candidates will be contacted