Food and Beverage Manager at We World

The job of the Food & Beverage Manager is to streamline and control all aspects of Food & Beverage operations at Bogani Camp.

The Food & Beverage Manager is responsible for all dining platforms, external dining and wait staff.

Making sure food quality and Training is top notch.

Stock ordering and keeping track of consumption as outlined in the SOPs is a key role of this position.

Qualifications / Requirements:

• Previous experience of at least 5 years in the hotel industry;
• 2 years in Food Service preferably at a Management level;
• Fluency in Swahili and English, both verbal and written;
• Able to use a computer proficiently.

Main Duties and Responsibilities:

• Getting meal platforms set up in time for the meals and assessing quality of food and service;
• Taking appropriate measures to ensure complete guest satisfaction.
• Organize outgoing vehicles with snacks, picnics and drinks;
• Arrange and organize outside dining experiences and catering;
• Keep track of all meals eaten and beverages consumed;
• Ordering camp stock at an appropriate level;
• Keep track of breakages and loss;
• Keep physical inventory tracked and updated monthly;
• Liaise with guest facilitators;
• Ensure dinning platforms run smoothly with all necessary items;
• Maintain and order supplies and keep supplies stocked throughout the dining platforms;
• Keep current daily attendance and off days for F&B staff, manage leave requests;
• Document discipline and write-ups of wait staff as needed;
• Hiring and firing of wait staff to keep staff at appropriate levels.

Key Areas to Success:

• Prioritize and organize;
• Think clearly and remain calm under pressure;
• Resolve problems using good judgment;
• Follow directions;
• Understand and carry out guest’s needs;
• Work with minimal supervision;
• Maintain confidentiality of guest information and pertinent hotel data;
• Make independent decisions;
• Ability to multi-task coordination;
• Ability to organize and motivate staff members;
• Perform job functions with attention to detail, speed and accuracy;
• Provide gracious hospitality at all times;
• Strong front facing personality and language skills;
• Ability to lift moderately heavy objects;
• Walk large distances;