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Our client is an indigenous Kenyan five-star restaurant chain that provides an engaging cultural experience for its customers. They are seeking to hire a Unit Manager who will tasked with Co – coordinating departments and managing operations to ensure quality customer service.

Responsibilities

• Co – ordinate all the departments in the Restaurant dealing with food and beverage to ensure proper service delivery
• Ensure all costs within the department are kept low and ensures no waste in the kitchen and service department
• Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.
• Investigate and resolve complaints regarding food quality and service
• Monitor compliance with health and fire regulations regarding food preparation and serving.
• Establish standards for personnel performance and customer service
• Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner
• Arrange for restaurant and kitchen equipment maintenance and repairs
• Work to ensure proper co – ordination to ensure proper service delivery
• Maintain food and equipment inventories, and keep inventory records.
• Order and purchase equipment and supplies.

 Qualifications

• Degree/Diploma in Hotel and Restaurant Management / Hospitality Management
• Advanced certificate in food and beverage service and sales
• At least 3 year’s working experience in the food and beverage department in a three or four-star hotel
• Perfect knowledge of food and beverage products and their production and services
• Perfect computer knowledge and skills and able to operate various hotel software
• Excellent oral and written communication skills
• Result driven and team player
• Good coordination skills