Human Resources Manager at Samasource

Job Description

Reporting to the Head of Human Resources, the HR Manager shall ensure the execution of HR policies/procedures, co-ordinate talent management and development, and handle the day to day operations of the HR department.

Duties And Responsibilities

• Working closely with the Head of HR to execute a recruitment process that attracts high caliber employees while adapting to the fluid capacity requirements of the organization.
• Partnering with departmental heads to facilitate career development through external and in-house training programmes tailored to enhance career development
• Managing the performance improvement process with an aim to ensuring its success
• Ensuring organizational compliance of all HR policies and procedures and ensuring that the policies remain relevant and where necessary propose changes and/ or improvements
• Overseeing staff welfare programmes and implementing programmes to increase staff engagement including administering occupational health, staff safety and wellness programmes
• Working closely with the finance department to process the organization’s payroll, ensuring all payroll reporting is done in a timely manner
• Representing the organization at personnel-related hearings and investigations
• Ensuring effective implementation of the disciplinary and grievance procedures, as applicable
• Maintaining HR and labor law knowledge by tracking changes in Kenyan law and participating in forums that support knowledge transfer of best practices
• Performing any other duties as may be assigned from time to time.

Successful Candidate Will Have

Qualifications:

• A Bachelor's Degree in Human Resource Management or
• Bachelor’s degree with a higher Diploma in Human Resource Management.
• Minimum of 4 years’ experience working in Human Resources with at least 1 year in an Assistant Manager or equivalent role.
• Experience with assessing talent management, executing performance management systems, and executing staff development plans.
• Proficiency in using the Microsoft Office suite applications
• The candidate should be a registered member of IHRM.

The Ideal Candidate Will

Competencies:

• Have the ability to analyze organization and individual needs and develop plans to meet them.
• Possess a strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative.
• Be experienced in assessing talent management, executing performance management systems, and executing staff development plans.
• Possess hands-on experience in payroll operations
• Demonstrate ability to coach, mentor, and support direct reports and employees
• Have the ability to influence and partner with different levels of the organization to build and maintain a positive work environment.
• Possess excellent written, verbal communication, interpersonal skills; high quality document and report preparation.
• Have the ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions.
• Be at ease in a fast-paced, entrepreneurial environment.
• Have a strong grasp of Kenyan labor and employment laws.
• Experience working in BPO operations and exposure working with people from disadvantaged backgrounds is an added advantage.