Sponsorship Data Clerk at Plan International

ROLE PURPOSE

This role will ensure that sponsorship communications are entered in child data as per the corporate standards.  This will ensure production and quality standards are met for continuous relationship between the Organization and National offices.

Dimensions of the Role

The post holder reports directly to the Sponsorship Coordinator.

Accountabilities

• Ensure that all sponsorship communication items are accurately entered into the child data system before the close of every month.
• Tracking and processing of incoming communications in a timely manner and as provided for by the sponsorship guidelines.
• Ensure all outgoing communications are processed in child data system after quality checks to meet corporate requirements.
• Utilization of the child data system as per Plan International policies.  This is as regarding access, uploading & extracts processing.
• Regular tracking and updating of to-do’s to aid in timely feedback.
• Maintain a good filing system for sponsored children data (cancelled files) in the office.
• Ensure availability of credible and usable sponsorship information in child data system
• Provide monthly feedback to sponsorship field staff and partners to enhance quality communication products.
• Ensure all processed sponsored children files are dispatched to the field in a timely and organized manner.
• Ensure stock and inventory control for the sponsorship department
• Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

Communication is very vital and this position maintains a daily contact with Sponsorship Coordinator and the Sponsorship Officers in order to achieve the desired targets.

An effective working relationship with other functional networks within the Program Office and with the Sponsorship Administrator at the Country Office for technical back up is necessary.

Technical expertise, skills and knowledge

Educational Qualifications, skills and experience

• Diploma in community Development or related field.
• Computer literate (MS Office Word, Internet Explorer, Excel etc.)
• At least two years’ experience working in similar position.
• Fluent in written and oral English and Kiswahili.
• Computer skills and Internet knowledge.
• Proven typewriting and proof reading skills.

This position requires integrity, a team player, a person keen to detail and one with a positive disposition, in the way they relate to people in order to achieve the desired outputs and deliverables.

Plan International’s Values in Practice

• We are open and accountable
  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

• We strive for lasting impact
  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.
• We work well together

• • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

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• We are inclusive and empowering
  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children