Lubricants B2B Manager at TotalEnergies Kenya (Formerly Total Kenya Limited)

Offer ID: 16112BR

The Lubricants B2B Manager will be responsible for offering lubricants technical support to all consumers, maintaining profitability and market share of the lubricants business, identifying and developing new marketing opportunities of Lubricants in the country.

Reporting to the Lubricants Sales Manager, the incumbent shall be responsible for the following: –

• Ensuring HSEQ policy implementation and compliance at customer locations
• Leading a sales team and over-seeing the operations of the ANAC laboratory
• Achieving & setting yearly targets for Volumes & Margins in all B2B segments
• Monitoring the performance and maintenance of lubrication equipment at customer sites
• Advising customers and prospecting on product recommendations based on lubrication surveys
• Implement used oil analysis and facilitate used oil sampling for customers
• Interpreting oil analysis lab reports and advising customers accordingly
• Conducting technical trainings for customers and prospects
• Managing the lubricant market segment in his/her region to ensure effective & profitable growth
• Carrying out market intelligence in B2B segment to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the Lubricants business
• Ensuring strict adherence to credit policy by all consumers
• Conducting & coordinating testimonials and field tests/trials at customer/prospects locations for new / existing products with the aim of acquiring new business or switching customers to new and higher performance products
• Advising the Lubricants Manager of any market/customer changes affecting monthly sales forecasts, blending and importation of lubricants
• Optimizing CAPEX and OPEX expenses like Equipment maintenance, seminars, promotions, mileage etc
• Liaising with customer care & depot for customer order processing
• Liaising with dispatch and distribution team for local deliveries
• Monitoring depot stocks and liaising with other depots and the blending plant for product transfers
• Advising blending plant on how to prioritize blending
• Carry out the roles of customer account(s) management

Candidate profile

The job holder will require the following minimum qualifications: –

• Bachelors’ Degree in Mechanical/Production/Chemical Engineering. Post graduate training in Technical/Business fields preferred
• Four (4) years’ experience in Lubes business, technical support & training, sales and marketing environment
• Ability to build professional working relationship with internal and external customers
• Ability to coach and lead a team
• Customer Centric and performance minded
• Commercial acumen will be an added advantage