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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Job description
We are pleased to announce the following vacancy within Digital IT department in the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Manager – Infrastructure and Cloud Planning, the position holder will be responsible for system planning, deployment, monitoring and administration of Safaricom Linux, Windows, VMware, RHEV, Open stack and storage systems. This includes general system administration tasks, software and hardware installations, system configuration, backups, system monitoring, performance tuning, troubleshooting, skills transfer, internal customer management, configuration management and documentation.
Job Responsibilities
- Administering, configuring and troubleshooting servers based on Linux, Windows, VMware, RHEV, Openstack.
- Analysis of server hardware and operating system software, enterprise storage systems based on IBM, EMC, HP and Cisco and Brocade SAN fabric. This will also include implementation of tactical service improvements, upgrades and system patching;
- Liaise with internal users, hardware and software vendors and internal systems owners to fine tune systems hardware and software for all systems;
- Operations of backup tools and testing of disk and data recovery;
- Provide solutions on all business systems. Prompt restoration of lost data for the business;
- Hardware and software assurance;
- SLA and OLA management and adherence for incident management and request fulfilment processes.
- Capacity planning for servers, storage and related component to ensure business needs are met within agreed OLAs.
- Participation in feasibility studies and testing for new IT infrastructure components;
Job Qualifications
- BS Degree in computer science or engineering;
- 3+ years’ experience in infrastructure support in an environment with mixed Windows, Linux and UNIX server environment.
- Certification in vMware (VCP) and Redhat (RHCE), AIX and SAN Storage environments.
- Experience with Configuration Management E.g. Chef, Ansible.
- Good working knowledge of high availability environments with clustering and distributed storage technologies.
- Good understanding of System Administration Techniques – e.g. OS Performance, Windows, Virtualization, Linux enterprise, server hardware and storage.
- Strong oral, written, interpersonal communication and leadership skills
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