Business Systems Analyst at Davis & Shirtliff Group

We seek a person who meets the criteria detailed below to fill the role of Business Systems Analyst in the Business Systems team.

Responsibilities

• ICT Systems research to provide creative and innovative solutions.
• Collaborate with the Business to document requirements and functional specifications.
• Create Business Case and Process Documentation using mapping tools such as flowcharts, UML diagrams and BPMN charts.
• Support Development, documentation, implementation and maintenance of
  • ERP on Dynamics NAV or D365 Business Central.
  • CRM on MS Dynamics or D365 Customer Engagement.
  • Business Intelligence System on Power BI, SSAS & SSIS.
  • Intranet on SharePoint Online.
  • E-learning Management System on Moodle.
  • Apps Development using Microsoft PowerApps, Flow & Kaizala.
  • Help Desk System, Synchroteam field service management.
• Routine end-user support, systems roll out and new training on business systems.
• Perform any other ICT related tasks as may be directed by management from time to time

Qualifications

• Passionate about Business Process Analysis, Software development and learning newtechnologies.
• Holders of an Upper 2nd class honours degree in Business & IT or closely related field from a recognized institution and aged not more than 35 years.
• Minimum of 4 years’ work experience as a system analyst.
• Knowledge of database environments preferably Microsoft SQLServer and Mysql.
• Hands-on development experience with SharePoint, Business Intelligence, ERP, CRM or Helpdesk solutions will be an added advantage.
• Relevant certifications in the Systems listed above will be an added advantage.