Financial Services Technology Solutions Manager at BSK Global Tech

As a Technology Solutions Manager, the individual will be responsible for solution design, executing projects, improvements, issue resolutions around systems and infrastructure.

Responsibilities

• Align ICT infrastructure services objectives and programs to BSK Global objectives and strategies.
• Oversee the planning and implementation of new systems and improvements to the supporting infrastructure; servers, operating systems, storage, networks (LAN, WAN & Internet) and communication systems for Clients.
• Manage vendor relationships.
• Server hardware configuration and provisioning to include Data Centre general infrastructure management including racking, cabling, organization and other daily practices.
• Monitor ICT systems and business application platforms at all levels and implement action plans to improve the customer ICT experience to maintain high levels of customer satisfaction.
• Align IT Technical (Network and Infrastructure) Risk management with bank wide management.
• Develop business case(s), technical RFP’s, project plans, reports, other documentation for infrastructure projects and associated efforts and ensures effective implementation of procured ICT infrastructure systems.
• Managing the ICT services of the Company;
• Designing and implementing information systems, infrastructure and projects
• Liaising with external BSK Customers in relevant industry units in ensuring adoption and adherence to ICT standards;
• Keeping abreast with IT development and recommending to the Company emerging ICT solutions and best practices to enhance service delivery;
• Establishing and implementing ICT data protection systems and ensuring that inherent risks are effectively managed and controlled;
• Coordinating the monitoring and evaluation of ICT projects, programs and policies.
• Report on the performance status of duties assigned to Technology Services Head.

Qualifications

• Have a minimum 5 years work experience two (2) years should be in Managerial role;
• Be a holder Bachelor’s Degree in Computer Science, Information Technology or related field from a recognized institution;
• Have a Relevant Professional certification in ICT; I.T.I.L, CCNP or MCIP/MCSE
• Undertaken a Leadership /Management Course from a recognized institution;
• Demonstrated a high degree of professional competence and administrative capability as reflected in work performance and results; and
• Good interpersonal skills;
• Good planning, organizing and coordinating skills
• Strong interpersonal, analytical verbal and written skills;
• Leadership skills;
• Strong communications and presentation skills, Knowledge of data processing, hardware platforms, and enterprise software applications;