Underwriting Associate at Kenya Orient Insurance Limited

The position will perform the internal auditing activity and help the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.

Responsibilities

• Process the prelist and renewal notices and save in the shared folder. Dispatch the renewal notices to the clients/intermediaries 6 weeks prior to renewal of the policies.
• Daily claims Notification.
• Validation and documentation of claims.
• Ensure timely preparation and despatch of policy documents.
• 100% compliance to the Underwriting guidelines
• 100% implementation of recommendations that satisfactorily addresses the issues identified during audit & risk reviews.
• Ensure compliance to the company credit policy.
• Ensure daily prompt banking of money received.
• Ensure safe custody of certificates and all other security documents. Full compliance to the certificate management policies.
• Prompt feedback to clients and intermediaries on their claim status.

Key Performance Indicators

• Achieve a loss ratio of 54%
• DSO of 45 days
• Retention by policy count of 60%
• 90% compliance to TATs

Qualifications

• Bachelor’s degree from a recognized University.
• Pass in at least three papers in ACII or equivalent.
• At least 4 years relevant experience

Competencies & Skills

• Achievement- able to meet set targets in compliance with quality, time and delivering the required business results.
• Customer Service orientation – The willingness and ability to give priority to customers, delivering high quality services that meet their needs
• Interpersonal Skills- Must be sociable and engaging. Be able to quickly develop a rapport with customers.
• Knowledgeable- Job requires technical understanding of insurance products and services offered by the company.
• Must be well groomed and possess excellent office etiquette.