Intern at Ecolab

Job description

What’s In It For You

• Be recognized for meeting goals, and secure opportunities for advancement
• Sharpen your professional business acumen
• Work for a stable, growing, global Fortune 500 company
• Comprehensive benefits package starting day 1 of employment.

What You Will Do

• Process approximately 30 inbound calls per day
• Manage outbound calls, depending upon volume
• Must possess solid problem solving & interpersonal skills
• Handle all calls in a prompt and courteous manner
• Maintain working knowledge of products, accounts and Ecolab representatives.
• Complete a call on screen accurately while speaking with the customer
• Process orders, literature requests, and applies information to our customers

Candidate must reside in: NAIROBI

Minimum Qualifications

• Diploma in Business management
• Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook
• Experience using Customer Service software

Preferred Qualifications

• Just concluded or on going Bachelor’s degree – business related /Public Relations.
• Ability to accurately type a minimum of 25 words per minimum
• Ability to interact professionally with others and work independently in a fast-paced environment
• Prior experience utilizing a multi-line telephone system
• Strong problem solving and interpersonal skills
• Excellent verbal and written communication skills
• Highly dependable team player
• Ability to prioritize workload and complete responsibilities on time
• Fluent in English
• Syspro knowledge

NB : Only shortlisted candidates will be contacted