Regional Services Officer at Kenya National Commission on Human Rights (KNCHR)

REF: KNCHR/ADM/ SO /11/2019

Reports to: The Regional Coordinator 

Duration:  Permanent and Pensionable

Gross Salary: Kshs. 141,950

Job purpose

This position is responsible for the implementation of programs and practices that support region specific best practices that contribute to the realization of Human Rights within the same. This role is to support in partnership building with stakeholders in regional communities to find innovative ways to shape sustainable and strategic alliances for the advancement of Human Rights programs inclusive of access to justice, devolution, land, citizenship, security, business human rights, minority groups, environmental rights, labour rights, public sector accountability and engaging cultural and traditional institutions to mainstream human rights laws.

Responsibilities

• Supervise project teams and consultants to give direction and oversee quality control to meet the Commission’s service requirements on program benchmarks
• Implement regional office projects and oversee systems to determine effective processing of complaints on human rights violations according to the commission’s standards of service
• Promote proactive resolutions of complaints on human rights violations to quickly dissipate situations and avoid escalations that could be detrimental to the wellbeing of the victims
• Carry out investigations and legal research in response to Human Rights violation cases noted or reported to the regional office to determine the way forward in pursuit of justice for the complainants
• Draft quarterly and annual activity reports  on programmes implemented at the regional offices inclusive of challenges, findings and recommendations to inform the main office for future plans and program development
• Manage financial resources assigned for the project activities in the regional offices to ensure accountability of funds
• Assist in the management of regional partnerships necessary for the capacity enhancement of the commission’s work in the region in spite of internal limitations
• Undertake regional office operations inclusive of  data and assets management to ensure client confidentiality and information security
• Liaise with the head quarter office regarding matters of project implementation on assigned projects to execute these as per stipulated guidelines
• Execute programme activities such as human rights clinics and  legal aid forums  for the capacity building  of regional partners and stakeholders informing them on the human Rights Laws  based on the Kenyan constitution
• Participate in regional trainings for public officers in conjunction with partners to promote awareness in Human Rights Laws and the Kenyan National Human Rights Commission
• Prepare reminders, acknowledgements and keep the complainants informed on the status of the complaints that they have lodged on Human Rights Violations
• Refer complaints that fall outside the mandate of the commission to appropriate agencies for resolution

Qualifications

• Bachelor’s Degree in Social Sciences  or an equivalent from a recognized university
• Be admitted as an  Advocate of the High Court of Kenya(for lawyers)
• 3 years of service in a comparable position from a reputable organization
• Good understanding of human rights and other relevant laws
• Good research skills.
• Good communication, listening and client management skills.
• Computer literacy