Westcon Contractors Ltd is a Private Limited Company registered under Company’s Act. It is also effectively registered with National Construction Authority, Category NCA3 under Building Contractors.
Westcon Contractors Ltd has been in business for the last twenty (20) years.
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Generate and provide customer quotations (verbally and in writing) as requested by the sales staff and business partners
Support the efficient promotion of differentiating Westcon Group value propositions through sales engagement and partner training
Provide presentation and demonstrations for end users on behalf of our business partners
Establish strong, productive vendor relations
In coordination with sales staff, proactively work within resellers to position product line and ensure comprehension of portfolio
Build visibility with vendors and customers to create a competitive distribution advantage for Westcon products
Work with full marketing team, vendor and sales to develop compelling programs and initiatives
Maintain competitive awareness of other vendor products and other distribution activity
Provide internal updates on a regular basis
Represent vendor's product effectively and accurately
Present vendor marketing programs and objectives to sales force
Customer Support
Point of contact for customer inquiries regarding solution designs
Acceptance and resolution of queries received via the CRM ticketing system
Answering of telephone queries from the pre sales help lines
Liaise with and support all other internal teams
Provide monthly report on tracking business levels, product trends, promotions and top customer profile
Identify ways to build margin by means of bundling and developing new propositions
Assist where necessary with inventory and special orders
Assist with customer events as necessary
Sales Support
Support sales team with product positioning
Work with sales team to understand product trends
Ensure customer operations have the necessary product and promotional information
Develop product presentations for the sales force
Work with product management to train Sales staff and Customers on specific vendors products
Administrative/Self Development
Attend monthly sales meetings
Maintain regular contact with targeted customers
Present sales management with relevant reports and analysis
Provide monthly reports
Track competitive issues and log of pricing issues, corrections, and results
Maintain and develop own knowledge of Westcon Group services portfolio through vendor and third party partners taken to market via the reseller channel
Provide input to training materials where necessary
Maintain appropriate vendor certifications to maintain accreditation in line with vendor programmes
Maintain knowledge of vendors pricing and channel support tools
Job Requirement
Bachelor's degree in IT/Computer Science or equivalent
Minimum of 4 years in the IT industry (similar role preferred)
Strong problem solving skills, Ability and passion to concentrate on certain areas of technology driven by company technology objectives
Must be able to communicate effectively and in a constructive manner with management, peers and coworkers (Good command of language - written and spoken)
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