GPS Tracker Technician at Watu Credit Limited

• Installing, servicing and replacing GPS tracking devices on Company Assets (bikes, tuktuks, cars, etc.);
• Maintaining proper information logs and submitting to assigned supervisor all with GPS tracking device installation connected information – vehicle’s chassis number, plate number, make, model, color, trackers IMEI number, SIM card number, installation date and place. Other information may be requested at any time.
• Contacting client and organizing trackers’ service and/or replacement for the vehicles whose trackers are malfunctioning;
• Delivering the highest-level professional service to the Company clients while keeping tracker’s installation and service information strictly confidential;
• Reporting all company related expenses (transport, installation related expenses) in accurate manner.

Knowledge, Skills and Experience Required:

• A Diploma from a recognized institution in Electronics/Electrical Engineering or IT related field.
• Minimum 1-year experience in a similar field.
• A professional qualification is an added advantage.
• Computer literate.

Performance Standards:

• Ensure that all client’s details are well captured and reflect the true picture of the client.
• Ensure that all information log and all other relevant information is well captured during the installation of the GPS tracking device.
• Ensure proper maintenance of the GPS tracking devices including replacements.
• Maintaining a record of all installations, replacement and recoveries done and provide a report as and when needed.
• Achieve the set targets in line with the KPIs.