Regional Managers (RM) at Equity Bank Kenya

Department/ Division: Credit/ Asset Finance.

Job Grade: Manager/ Assistant Manager/Senior Officer

Reports to: General Manager Asset Finance.

Purpose:

The Regional Relationship Managers will support the business to achieve its goals and objectives as outlined in the strategy of the, while ensuring full compliance to bank policy, business and statutory regulations. He will champion, unlock and ensure the growth of a quality Asset Finance book within the various customer segments, in line with the bank’s CSF number 4.

Job Responsibilities/ Accountabilities:

As the regional growth champion, he/She is charged with implementing policies and programs that support the Bank’s overall strategic direction in Asset Finance and Insurance Premium Finance (IPF). The roles will include;

• Building new and maintaining existing good rapport with external partners eg, Motor vehicle and Equipment dealers, Insurance Companies, and business associates to unlock leads and ensure flow of business to the bank, through the branches.Working on existing ecosystems (value chains) in the real economy and ensuring a holistic customer centric business relationship approach so as to exploit and generate business to the bank.
• Building new and maintaining existing relations with other business partners and clients in the region allocated, or as advised, to ensure full exploitation of cross selling opportunities for bank products.
• Ensuring SLAs are honoured and acceptable TAT levels observed for optimal customer experience.
• Support branches in appraisal of applications and closure of business from large SME and Corporate customers.
• Carry out continues marketing intelligence on competition and providing feedback to the sector.

Essential Knowledge

• Has an understanding of the local vehicle and equipment Market landscape,
• He should exhibit an exceptional degree of ingenuity, creativity and resourcefulness.
• Ability to mentor, guide and transfer knowledge to the team.
• An understanding of the loan credit process will be an added advantage, though not mandatory.

Key Critical Competencies

• Business and current affairs awareness,
• Strong analytical and problem solving skills,
• Excellent planning skills,
• Goal oriented with ability to work under minimal supervision,
• Excellent interpersonal skills,
• Excellent and effective communications skills, both orally and in writing,
• A Team player with Strong marketing and sales skills,
• Social/outgoing and demonstrates high standards of integrity,
• Grounded in Relationship Management.

Qualifications

• Minimum of a Diploma from a recognised institution
• At least 32 years of age
• Minimum 6 Years’ experience in the bank, Credit Department
• A Marketing or Sales qualification will be an added advantage