Hotel Manager at Rangechem Pharmaceuticals

We are looking for a responsible Hotel manager to oversee the workflow at our hotel. The role is a complex one. Other than the managerial duties, He/ She will also be responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The ideal candidate will be a competent individual who will be able to guide and train employees. He/ She will be well-versed in processes under the role’s responsibility and will be results-driven and focused.

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Providing training on changes in services
• Receive complaints and resolve problems
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Train new employees
• Create and apply a marketing strategy to promote the hotel’s services and amenities
• Ensuring compliance with health and safety legislation and licensing laws.
• Managing departments and teams
• Scheduling and overseeing maintenance and repairs in individual rooms and common areas
• Planning menus in consultation with chefs and ordering supplies as required

Qualifications

• Proven experience as a hotel manager or relevant role
• Minimum of 3 years experience in the same role
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Good knowledge of MS Office
• Bachelor’s degree in Hospitality, Business Administration or relevant field
• Utalii training will be considered an added advantage