Operations Manager-Somalia at Farsight Africa Group

Details:

Key roles and task:

• Production/Printing &Branding
  • Determine production (graphic design and printing) priorities by reviewing customer order requirements and production schedules; analysing equipment, materials, and employee availability; coordinating schedules with sales and delivery date.
  • Synchronize all production departments’ functions and collaborations and overseeing quality of work.
  • Review, improve and enforce departmental work policies and procedure as well as production and scheduling efficiency.
  • Implement production, productivity, quality, and customer service standards and manage supply and materials inventory.
  • Lead production and vendor team to effectively manage to ensure high quality, cost effective and timely production.
  • Organize, control and monitor the flow of printed materials in the company and Process and track mock-ups, prototypes and Communicate the client’s requirements to vendors.
  • Check schedules, confirm product specifications, arrange adjustments, oversee the work of staff in the department, monitor the quality of the product and ensure deadlines are met.
  • Plan effectively and organize production schedules for orders. Re-negotiate timescales or schedules as necessary.
  • Work with finance on budgeting, forecasting, and actual product cost analysis compared to proposed
  • Selecting and negotiating with vendors to agree on best price, quality, and the due date.
  • Examining finished samples and approving the quality before delivery to the client.
  • Conduct due-diligence and quality assurance on sample and final products and Reviewing, negotiating, and approving final invoices for payment.
  • Overseeing production processes is seamless, identifying production and supply difficulties and dealing with any problems or delays as they arise.
  • Plan effectively for delivery of novelty merchandise to the client in good time and make follow up of delivery from the client focal point.
  • Operate the print shop production equipment and machinery
• Marketing and Sales
  • Develop and monitor marketing and sales objectives, targets and strategies with the
  • Executive Director and Head of the Department.
  • Ensure the achievement of marketing and sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
  • Work with and support the marketing and sales team to achieve financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
• HR
  • Review, develop and enforce work ethics, policies and procedure.
  • Select, train, schedule and manage employee performance.
  • Communicate job expectations and targets; plan, monitor, appraise, and review performance.
  • Responsible for problem solving, conflict resolution, and multi-tasking project management.
  • Oversee, payroll, manage staff benefits and disciplinary actions.
• Finance:
  • Develop and monitor annual budget in coordination with the Executive Director.
  • Oversee overall financial management, planning, systems and controls.
  • Develop and monitor departmental budgets in coordination with the head of departments.
  • Payroll management, including arrangement of accrued employee benefits.

Knowledge, Experiences and Skills

• Minimum 5 years of work experiences including a minimum of 3 years of experience in the print industry. 
• Exposure to Somalia market – desirable
• A bachelor’s degree in creative design and graphics will be considered
• Background of working in a print and Brand Company is highly advantageous.
• Solid exposure to the printing press industry, book binding, and graphic design is desirable
• Experienced in managing workers in large production/manufacturing environments
• Pre-press knowledge (Software and Hardware) – desirable
• Good oral and written communication skills both in English and Somali language
• Strong PC/Computer Skills – essential