LCS Coordinator / Administrative Coordinator at Krones LCS Center East Africa Limited

Details:

Overview

The LCS Coordinator Spares will contribute to the organizational goal by ensuring interactions with customers and Krones internal for all matters relating to spare part quotations and orders.

Task and Responsibilities

• Coordinate all enquiries, quotations and orders for Spares products
• Clarification of all queries before orders are placed
• Follow-up on status of each order with the supply chain department and keep customer informed on the status.
• Use the escalation procedure to prevent order delays by being pro-active
• Keep internal role players informed on status of key orders timeously
• Process invoicing and shipping documentation accurately and timeously.
• Work closely with the Finance Department to clear any queries and/or discrepancies.
• Follow-up with customers on OPEN quotations to ascertain status of a potential order.
• General administration/filing

Qualifications and experience required

• Degree/Diploma in Business Management or Business Administration
• Minimum 2 years experience in a similar role

Personal competencies

• Self-motivated, independent, solution orientated, deadline driven individual with good time management skills
• Good communication skills ( written and verbal)
• Excellent sales & negotiation skills
• Attention to detail
• Ability to work under pressure
• Strong business administration skills
• Client focused

Specific Job Skills

• Pricing knowledge
• Customer relations
• Computer Skills
• MS Office
• SAP