Senior Credit Relationship Officer at Old Mutual Kenya

Working closely with the Head of Credit he /she will ensure all consumer loan applications are verified with the employers to confirm the authenticity and ability, consumer MOU reviews, relationship and PAR management

Qualifications

• 4 years’ experience in credit analysis in a Consumer Lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages , guarantors , stock , livestock etc
• Knowledge in accountancy is an added advantage.
• Business related degree.

KEY MEASURABLE GOALS

• Management of credit risks on consumer loans through verification with the employers to confirm the authenticity and ability.
• Adherence to internal credit policies and loan administration procedures

• Ensure that the PAR of the Consumer Portfolio is within target.
• Relationship management of the designated portfolio.
• Ensure high turnaround time (TAT) for all consumer proposals at the employers.
• Ensuring all consumer employer relationships are maintained for prompt receipt of loan payments.

Responsibilities

• Ensure all consumer loan applications are verified with the employers to confirm the authenticity and ability.
• Ensure that deduction data advice forms are submitted to the relevant employers and that all loans are fully recovered in order to maintain a quality portfolio.
• Ensure that payment schedules are collected from relevant employers in time to facilitate loan recovery for all disbursed loans.
• Ensure that reconciliation of payment received and the expected installments is up to date for all consumer loans.
• Ensure that all posting schedules for payments have been received and handed over to Credit MIS for processing.
• Ensure that all consumer relations are well maintained for smooth process flow
• Review all existing consumer relationships and making recommendations to the management to aid quality consumer lending.
• Follow up with the branches to ensure fulfillment of ALL Consumer MOU sanction conditions and other covenants prior to disbursement of the facilities
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends
• Ensure that the quality of consumer loan book is maintained within set targets.
• Prepare periodic reports on performance of the consumer loan book
• Ensure the team cohesively works to deliver expected objectives
• Do any other duties that may be assigned by the Management.