Manager-Content Generation at Safaricom Kenya

Description

We are pleased to announce the subject Job Opportunity in Corporate Communication Department within the Corporate Affairs Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Head of Corporate Communications, the position holder will be responsible for development and maintenance of a proactive multimedia news content generation strategy; ensuring effective delivery and publication of well-crafted corporate narrative ensuring Safaricom derives maximum PR value from business and social investments; executing and ensuring high quality and relevant output on external corporate communications, such as Safaricom Newsroom, LinkedIn, Safaricom Telegram, and Safaricom Instagram and Facebook pages.

Key Responsibilities

• Take a leading role in developing multimedia news content for syndicating to external media outlets.  
• Advise on best practice, identifying key priorities, balancing stakeholder expectations and needs with resources available to deliver effective multimedia news content strategy
• Refine storytelling strategy to ensure the Safaricom story is well amplified and received in public in way that adds to the Net Promoter Score for the business.
• Work with internal teams to produce communication that sets the right tone for the company.
• Work towards building a positive company image with all external audiences and externally via channels such as LinkedIn, Newsroom, Telegram
• Manage communication for all external facing communication platforms- generating content for Safaricom Newsroom, LinkedIn, Safaricom Telegram, and Safaricom Instagram and Facebook pages and all other channels as may be appropriate.
• Identify and influence external stakeholders and clients on strategic messaging.
• Analyze communication effectiveness and revise the appropriately planned communication strategies
• Pro-actively provide communication program results to the business and make use of metrics to inform further communication projects
• Formulate various policies and procedures connecting to communications objectives under external platforms.
• Produce programs, documentaries films and audio/video products.
• Undertake regular training and in-house communication courses for executive leadership.

Qualifications

• Bachelor’s degree in Communication or related field, Political Science, Public Administration, Law and other social sciences; Master’s Degree preferred.
• Minimum 3-5 years’ experience in relevant disciplines, like multimedia publishing.
• A copywriter-heavy writing skills with a nose for news.
• Success in Content Generation and Management.
• Editorial Knowledge in publishing and news generation.
• Working knowledge of MS Office.
• Excellent people management skills.