Introduction
The job entails assessment of motor vehicles, monitoring and ensuring that quality repair work is done to achieve maximum customer satisfaction while ensuring control of cost to minimize fraud and maximize profitability.Minimum Requirements
- Diploma in Mechanical/Automotive Engineering
- COP Qualifications
- 2 years working experience
- Basic computer skills
- Assertiveness and self-drive
- Good Interpersonal Skills
- Good communication and negotiation skills
- Speed and accuracy
- Ability to work in a team environment
- Ability to work under pressure and manage time effectively
- Strong Analytical skills
- Ready to work odd hours
- Ready to travel extensively
Job Specification
- Assessment of motor vehicles
- Verify all motor assessment reports before repair authority is given and determine the correctness of the pre- accident values
- Carry out re- inspections of all repaired vehicles
- Enhance the recoveries from salvages and scrap parts
- Regularly interact with internal staff and provide technical guidance on various reasonable options to settle motor claims
- Continuous service provider management by constant appraisals
- Provide reports on customer feedback, motor costs trends, service provider’s performance and motor vehicle market trends.
- Procure parts for garages.
- Provide updated catalogue on prices of parts
- Constantly Review the list of rare model vehicles
- Resolve customer disputes on matters relating to repairs
Gmail
Yahoomail