Branch Manager at PACIS Insurance

Job Description

The job holder is responsible for developing and providing effective leadership for aggressive sales and business growth.

Responsibilities

• Overall Administration of the branch to ensure efficiency and effectiveness.
• Manage staff matters in the section including on-boarding, performance management, staff development, on-the-job training, discipline etc.

• Ensure that Unit Managers and Direct Sales Agents are well equipped with Pacis product knowledge and updated in a timely manner of any changes.
• Drive continuous growth in the sales production to meet and surpass the set budgets.
• Recruitment, Motivation and Retention of productive intermediaries
• Operationalize the marketing and customer service strategies within the agency
• Identify, target and penetrate niche markets and create awareness of Pacis products within niche markets.
• Promote a positive image of the company through excellent service delivery.
• Play an active role in carrying out CSR activities within the branch networks
• Ensure compliance with the company policies and procedures on underwriting especially credit policy and documentation.
• Ensure that intermediaries comply to all regulatory requirements before starting to transact business
• Carry out frequent client visits for customer relationship management, marketing, major renewals and deal operational issues arising
• Collect market intelligence from various region, collate and share with management on emerging trends and changes in the niche markets
• Develop internal control systems and ensure adherence to them by all at the branch
• Submit specified and ad hoc reports to the Head Office.
• Prepare Annual budgets for the Branch
• Ensure renewal notices and other correspondence are dispatched to the intermediaries on time
• Any other duty as may be assigned from time to time.

 Qualifications

• Degree in business Administration.
• Sales, marketing or insurance certification is an added advantage.

Experience

• Four (4) years’ experience in a similar role.

Skills and Attributes

• Good leadership skills.
• Excellent negotiation & persuasion skills.
• Tenacious and resilient.
• Ability to motivate and keep focused team.
• Good networking and interpersonal skills.
• Excellent oral and written communication skills.
• Results oriented.
• Able to work with minimum supervision.
• Knowledgeable about the market.