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  • Posted: Jan 29, 2021
    Deadline: Feb 6, 2021
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    ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet. We know that banking can be a powerful force for good: serving individuals and communities as well as building a more sustainable society. We are investing in our customer relationships to crea...
    Read more about this company


    As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establishing and driving Bancassurance as a business line in Nairobi/Mombasa regions. In addition, the role holder will spearhead the growth of Bancassurance business across the Bank channels through supporting delivery channels, develop operating standards and grow revenues for this line of business.


    Key Responsibilities

    • Drive growth in Bancassurance business across and outside the bank channels-New Business and Cross selling
    • Execution of day to day Insurance operations at Branch level which entails New business development and cross-selling of insurance products, claims administration and documentation
    • Timely follow-up on renewals to ensure business retentions that would otherwise lead to income leakages.
    • Develop good working relationships with various Bank departments, working closely with branches, Relationship managers & Credit analysts to generate insurance business and leads through their customers.
    • Ensure customer inquiries are resolved promptly as per laid down policies and procedures.
    • Champion Insurance products training at the Branch level to sensitize both Staff and customers on insurance products.
    • Ensure compliance with all regulatory and internal procedures in regard to bancassurance business.
    • Ensure all collaterals and assets that have the Bank`s interest are properly and comprehensively insured and the
    • Bank’s interest properly noted.
    • Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down Credit policies and guidelines

    Minimum Qualifications, Knowledge Experience& Key Competencies

    • University Degree preferably in a business field from a recognized University.
    • At least two years working experience in bancassurance/insurance industry in the targeted regions.
    • Professional qualification in insurance or good progress in ACII or DIP.
    • Experience in Bancassurance processes and procedures will be an added advantage.
    • Professional qualification in any Insurance related field will also be an added advantage.


    • Excellent interpersonal, and negotiation skills with the ability to network and generate new business and cross sells
    • Excellent business development and Client Relationship Management skills.
    • Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.

    Method of Application

    If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements and indicate current position, current salary, names and contacts of three referees. Please send your application on or before 6 th February 2021 on the following address Please put the position applied for in the application as the subject of the email.

    Only short-listed candidates will be contacted. Canvassing will lead to automatic disqualification

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