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  • Posted: Jun 15, 2021
    Deadline: Not specified
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  • Booking.com B.V. (the company behind Booking.comâ„¢) is registered and based in Amsterdam, the Netherlands ("Booking.com", "we", "us" or "our"), from where it renders an online accommodation reservation service (the "Service") on its website (the "Website"), and is supported interna...
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    Account Executive - Nairobi

    What You’ll Be Doing

    • Pro-active communication with partners in your region by telephone and by internal messaging to assist with the development of Booking.com’s business
    • Responsible for a portfolio of partners where you are the first point of contact, answering questions and following up when needed
    • Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer Booking.com’s customers the best availability and competitive pricing)
    • Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners
    • Identify opportunities for partners that will help improve Booking.com’s business by using its internal segmentation to prioritise
    • Help identifying new potential partner leads and pass these leads on for further follow up
    • Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer
    • Support the organisation of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio

    What You’ll Bring

    • Strong and engaging communication skills
    • Solution oriented and results driven
    • Ability to influence partners over the phone to implement suggestions;
    • Strong work ethic; self-directed and resourceful
    • Proactive, flexible and capable of working independently as well as working in a team
    • Ability to prioritise own workload and efficiently manage their time
    • Eye for accuracy and ability to be analytical

    Language: English, Swahili written and verbal:

    • Knowledge of Amharic or French will be considered a plus

    In Return, We’ll Provide

    • A performance-based company with competitive salary and bonuses
    • A great platform for learning and development
    • The opportunity to work with some of the brightest minds from all over the planet

    Method of Application

    Interested and qualified? Go to Booking.com on jobs.booking.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Booking.com Back To Home

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