Account Manager - Airtel at Nokia

What You Will Learn And Contribute To

As the MN AM, you will:

• Engage and build relationship with C and C-1 Level in our customer organizations
• Strong background in fronting customer engagement in pre-sales/delivery role Deep understanding of customer’s business challenges (not just technology challenges) and customer business both consumer and enterprise
• Strong ability to get hands on with customer workshops, develop content and lead the teams across functions in a customer engagement
• Be able to understand the financials of the business and be a true partner for market leader in driving Order Intake
• Have strong understanding of sCRM Forecast Category and Sales Phases and brutal in ensuring pipeline development is on-going round the clock
• Have strong collaborative mindset and be able to partner with Market Services in all aspects of business
• Bring and maintain technical expertise in MN CSP products and solutions and in Nokia end-to-end solutions involving CSP products
• Lead CSP customer facing technical engagements, understanding customer business, technical and operational pain points, requirements and KPI’s (use cases, integration points, etc) and provide subject matter expertise on complex cross-domain solutions
• Develop deep understanding of key technology trends (standards, industry events, etc)
• Establish trusting relationship with customers C-level technical decision makers, to align on technology needs and roadmaps and identify cross-selling/up-selling opportunities for Nokia
• Lead discussions on technical requirements and gaps with Product Managers and System Engineers to ensure customer commitments can be met, during pre-sales engagements and to make sure products and services roadmap align with Market customers’ long-term needs
• Lead technical discussions with other Nokia Business Groups and 3rd parties to provide adequate E2E solution to customers Document end-to-end architecture including Nokia and 3rd party products, associated interfaces and any adaptations needed, to guide the pre-sales engagement and offers
• Support the wider sales team including sales in CX in complex technical discussions and solutions/architecture to present to customers
• Participate in periodic reviews with Product Managers and Global teams to align on Market technology trends
• Guide offer solution strategy (product and services) for complex cross-domain offers, working with domain pre-sales specialists as required, and leading transfer of solution sold for deals to delivery teams
• Collaborate with the broader NOKIA and partners to design joint solutions and support joint sales engagements
• Collaborate with the broader NOKIA and partners to design joint solutions and support joint sales engagements
• Strictly adhere to the published NOKIA processes
• Complete all administrative assignments comprehensively and on-time
• Represent NOKIA in a professional and an ethical manner
• Travel to customer meetings and related business activities can be up to 2 to 3 days a week in assigned territory

Your Skills And Experience

You have:

• Minimum 15 years of work experience in , account management, CSP sales, pre-sales
• Detailed knowledge of products within Nokia’s or equivalent Mobile Network products 
• Intimate technical knowledge of telco networks (Mobile, Fixed & Core)
• Master level education in Electrical Engineering, Software Engineering, Computer Science or Telecommunications Engineering
• Excellent English Verbal And Written Communication Skills Required
• It would be nice if you also had:
• Ability to discuss detailed technical issues with customers and management
• Strong interpersonal capabilities and customer intimacy
• Creative ‘out of the box’ thinker
• Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed