Account Manager at Glovo

Your Work-life Opportunity

As an Account Manager, you will be a key role in the Glovo Partner Operations team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.

Be a Part Of a Team Where You Will

• Onboard new partners on our platform by providing them all the necessary tools and information to start working
• Optimize Glovo visibility in our partners through marketing actions and our marketing kits
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
• Get feedback from our restaurants and translate it into product improvement
• Maintain good relationship between Glovo and our partners
• Forecast and track key account metrics
• Provide analytical reports to partners and base recommendations from the findings
• Build revenues from Partners; come up with strategic approaches to gaining revenues from partners.

You Have

• 2-4 years in Account Management, Customer Service or Business Consultancy
• Determined to get things done: no job is too big or too small
• Organized and detail-oriented
• Problem solver, data-driven with an analytical approach
• Great interpersonal skills
• Comfortable working in a high growth and high-performance start-up with a fast pace

Experience Our Glovo Life Benefits

• Enticing Phantom Shares plan
• Attractive Relocation package (if applicable)
• Cool activities (such as team buildings, culture days every 2 months…)
• Flexible working environment

What You’ll Find When Working At Glovo

• Gas: We work hard with energy and passion for what we do.
• Care: We act in the best interest of a sustainable future
• Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
• Stay Humble: We embrace mistakes and feedback to learn from them.
• Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia.