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  • Posted: Jan 28, 2021
    Deadline: Not specified
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    Kantar is one of the world’s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed by over ...
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    Account Manager

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

    To start a career that is out of the ordinary, please apply...

    Job Details

    A senior role in the Consumer team focusing on ad hoc quantitative studies and the following:

    • Client management and development
    • New Business Development with targets for sales and revenue
    • First point of contact for the client on a project
    • Run projects with minimal senior supervision
    • Line management responsibility and some involvement in departmental management, including being a representative/ advocate for the department
    • Responsibility for growth tool implementation

    KEY OUTCOMES

    Development of Client relationships:

    • Maintain and nurture client relationships
    • Develop new business from existing clients
    • Good understanding of client business and market
    • Manage and promote delivery to client expectations

    Financial management:

    • Accountable for managing projects and team to drive positive GM and profit
    • Pricing for success and profit
    • Works with internal and external clients to identify cost effective solutions
    • Targets for sales and revenue

    Proposal process:

    • Accountable for creation and integrity of proposal and pitch
    • Responsible for turning complex research approaches into workable & profitable solutions

    Project management / Fieldwork:

    • Suggest process improvements to suppliers and team
    • Drive integration of team members to deliver excellence
    • Clarify and manage roles and budget within project team
    • Oversee change to meet business and client needs
    • Manage the creation & review of materials to meet client needs
    • Manage multiple projects simultaneously with minimal supervision

    Analysis/reporting:

    • Generate insight and recommendations that demonstrate knowledge of client’s world and are based on client need

    Analyse data patterns in detail to understand significance and identify appropriate action (Quality Assurance)

    Leadership, team and people management:

    • Attend weekly inter-departmental sales meeting
    • Manage and assist team in developing account strategy
    • Seek opportunities to share learning and coach/mentor team
    • Ensure direct reports have objectives & development plans to support team goals and company strategy
    • Assist in recruitment and development of staff in line with team and company needs

    Communication:

    • Actively listen and communicate openly with clients and internal teams
    • Clearly and persuasively communicate complex issues, internally and externally
    • Clearly and accurately write reports, presentations and proposal documents
    • Deliver presentations to senior clients

    Client target:

    • Manage projects & team to contribute towards achievement of financial targets.

    Client contact:

    • Client relationship development
    • Key client contact on standard projects

    Team contact:

    • Co-ordinate management of resource
    • Responsible for performance management of direct reports
    • Involved in recruitment of team members

    Supplier contact:

    • Manage key supplier relationships

    Learning & Development:

    • Implement a learning culture through sharing skills and coaching
    • Personal focus on people management and client relationship development skills

    CAPABILITIES  

    • Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field
    • Brand Guidance, Brand Strategy and CX experience
    • Confident analysis and presentation skills
    • Ability to advise the client and solve problems
    • Negotiation skills
    • Strong proposal and presentation writing skills
    • Knowledge of corporate financials
    • Knowledge of core Kantar products
    • Excellent project management skills
    • Strong coaching and people development skills
    • Empowers others by instilling a sense of ownership
    • Leads by example
    • Promotes team spirit

    Method of Application

    Interested and qualified? Go to Kantar on kantar.wd3.myworkdayjobs.com to apply

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