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  • Posted: May 19, 2025
    Deadline: May 30, 2025
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    Sian Roses is the leading Kenyan producer of high quality Roses. The group of three flower farms, all located in Kenya, produces a wide variety of Roses of the highest quality with a portfolio of more than 50 varieties of both standard and spray roses.The Sian Roses brand is synonymous with quality, reliability and responsibility.

    We sell flower...
    Read more about this company

     

    Account Manager

    Job Description

    • We are looking to recruit a passionate, results-driven Account Manager to join our dynamic team at Sian Flowers. The successful candidate will be based at our Nakuru – Njoro farm and will play a key role in driving customer satisfaction, revenue growth, and business development aligned with our company’s mission and vision.

    Job Purpose

    • To acquire, build, retain, and develop a strong customer base that contributes to sustainable revenue growth and overall profitability.

    Key Responsibilities

    • Build and maintain strong, long-term customer relationships through consistent communication and timely resolution of inquiries.
    • Understand customer needs regarding product specifications, preferred varieties, pricing, and more. Handle negotiations and plan orders accordingly.
    • Identify new sales opportunities within existing accounts and propose additional product lines and offers to grow the portfolio.
    • Coordinate with the Credit Control Manager on payment terms and monitor account statuses.
    • Manage the order process—from order requests and farm coordination to advising on shortfalls and preparing accurate packing lists and invoices.
    • Address and resolve customer complaints promptly, providing timely feedback and raising claims as needed.
    • Prepare sales reports, analyze trends and forecasts, and coordinate seasonal planning (e.g. Valentine\'s, Mother’s Day).
    • Conduct both local and international client visits; attend major flower shows to strengthen client relationships and market understanding.
    • Visit other flower farms and breeders to expand product knowledge and stay updated with market demands.

    Requirements

    • Bachelor’s degree in Sales and Marketing or a business-related field from a recognized institution
    • Membership with the Marketing Society of Kenya (MSK) or a relevant professional body.
    • Minimum 5 years’ experience in Sales and Marketing, with at least 1 year in the horticulture industry.

    Check how your CV aligns with this job

    Method of Application

    Qualified and interested candidates should send their applications not later than 30th May 2025 to: HR Business Partner Sian Flowers P.O. Box 19169-00501, JKIA, Nairobi

    Email: recruitment@sianflowers.co.ke

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