Account Manager at Socialmeds Digital

Role Description

This is a full-time hybrid role for an Account Manager. They should be comfortable multitasking and managing a team to execute client projects successfully.

Duration: 1 year Contract (Renewable)

• Client Relationship Management: Serve as the main point of contact for assigned clients, understanding their business objectives, and building strong, long-term relationships thus ensuring retention
• Internal Team Management: Manage and collaborate with cross-functional teams including copywriters, media buyers, community managers, graphic designers, photographers and any other key personnel contracted by the company to ensure seamless project execution and delivery
• Campaign Strategy and Planning: Work collaboratively with clients to develop digital marketing strategies aligned with business objectives.
• Budget Management: Manage campaign budgets effectively, ensuring optimal allocation of resources to achieve client goals. This includes media, influencer, website budgets, etc.
• Reporting and Analytics: Share performance reports, highlighting key metrics and insights including weekly and monthly reports, campaign reports, quarterly reports, etc.
• Client Content: Thoroughly review content calendars created by the creative team to ensure accuracy and alignment with client requirements.
• Prospect Pitches: Create proposals for submission to prospective clients as requested by the CEO.
• Audit and Strategies: Lead and execute audits and strategies for both new and existing clients in collaboration with the copy and creative departments.
• Upselling and Cross-Selling: Identify opportunities for upselling additional services or cross-selling complementary solutions.
• Stay Informed About Industry Trends: Stay abreast of industry trends, digital marketing best practices, and emerging technologies.

Qualifications

• 2+ years in a similar role. Agency experience is a plus
• Experience delivering client-focused solutions to customer needs
• Strong written and verbal communication skills
• Strong organizational skills
• Project Management experience is a plus
• Proficiency in Google Drive