Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 18, 2023
    Deadline: Mar 3, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    We are a privately owned, hands on business, operating with over 1500 acres of prime land. We run three different farms to provide climatic diversity. We have invested heavily in dams, boreholes and waterpans to ensure irrigation is a key asset for us.
    Read more about this company


    Accounts/Customer Service Executive

    The incumbent’s role will be to assist in attending to customers’ complaints, product placing, offers, specifications, and account management.

    • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
    • Resolving customer complaints, managing database records, and drafting status reports on customer service issues.
    • Communicating with clients to understand their needs - emails, what’s app and calls
    • Collect and analyze data to learn more about customer behavior.
    • Improve the overall customer experience.
    • Identifying industry trends.
    • Send daily and weekly order confirmations to customers.
    • Offer any extra volumes available to all clients.
    • Send availabilities to customers each week.
    • Ensure Ops Specs are kept up to date.
    • Develop local sales - making sure we offer excess regularly.
    • Leading and training other members of the sales team.
    • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to exceed sales
    • Data entry and research as required to troubleshoot customer problems.

    The following qualifications, knowledge, and experience are required of an employee in this role.


    • A Diploma holder or bachelor’s degree holder in either or related disciplines; Sales & Marketing, Social Science, Business Management, or Administration
    • At least 4 years related progressive experience in a similar role in horticulture setup
    • Experience in planning and implementing sales strategies.
    • Experience in customer relationship management.
    • Excellent written and verbal communication skills.
    • Dedication to providing great customer service.
    • Excellent analytical, planning, management, and reporting skills.
    • Excellent knowledge of computers.


    • Team player with excellent, proven interpersonal, verbal, and written communications skills.
    • Effective problem-solving and negotiation skills.
    • Excellent analytical, planning, management, and reporting skills.
    • Ability to work under pressure to meet deadlines and handle challenges

    Method of Application

    Interested and qualified? Go to Ngong Veg Limited on to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Ngong Veg Limited Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail