Administrative Assistant at Dudu Masters Limited

• Dudu Masters Limited is seeking applications from suitably qualified professionals to fill the position of Administrative assistant. The successful candidate will be responsible for the management of day- to- day administrative activities for assigned Executive Management personnel. This role maintains a positive relationship with internal and external customers and other stakeholders while also undertaking research, drafting business correspondence and managing inquiries and requests.

Key Responsibilities:

Social Media Management:

• Develop and execute a comprehensive content strategy for our social media platforms,  including Tik Tok, Twitter, Instagram, Facebook, LinkedIN and Youtube.
• Create visually stunning and engaging content, such as product images, reels, videos, tutorials, and lifestyle shots to showcase our brand and products.
• Nurture and grow an active and engaged community across social media platforms, by fostering meaningful conversations, responding to comments and direct messages and addressing customer inquiries and concerns promptly.
• Monitor and moderate user- generated content, ensuring compliance with brand guidelines and maintaining a positive and inclusive community environment.
• Provide exceptional customer care by promptly and professionally responding to customer inquiries, comments and feedback on all social media platforms.
• Monitor and analyze the Key Performance Indicators (KPI’s) for our social media platforms, including engagement rates, reach, follower growth, and conversion metrics.
• Generate regular reports summarizing social media performance, providing actionable insights and recommendations to optimize content strategies.
• Office Management: Perform sales functions that is preparation of quotations, cash receipts & invoices, perform Data Entry duties and prepare weekly reports.Coordinating with other team members and departments, liaising with vendors and service providers.
• Executive Schedule Management: Assist Directors with coordination and management of projects as required. Coordinate and arrange meetings, conferences and events, including management of multiparty communications.
• Communication Gatekeeper: Handling correspondence (emails, phone calls e.t.c), drafting letters and other documents with creation of presentations and marketing materials

Qualifications:

• Proficiency in Social media platforms.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Excellent time management and multitasking abilities.
• Excellent customer service skills.
• Ability to handle sensitive information with the highest degree of integrity, confidentiality and professional presence.
• A high level proficiency with Microsoft Office, specifically, Word, Outlook, Powerpoint and Microsoft Excel.
• Be willing to relocate to Uganda and work in a farm set up