AI, Automation & Acquisition Administration Officer at Swisscontact

Overview

Swisscontact is an independent non-profit development organisation established in 1959 by representatives of the Swiss private sector and civil society. Our development work focuses on private sector-led, sustainable economic development with improved quality of life for all in developing and emerging countries. A key focus is to strengthen the skills of individuals and foster the competitiveness of businesses.
The organisation is currently active in over 130 projects in 41 countries with around 1100 employees. It is headquartered in Zurich, Switzerland.

Role: AI, Automation & Acquisition Administration Officer

Place of work: Nairobi, Kenya

Start date: 1 October 2026 or by arrangement

Contract: 1-year local contract; with option of renewal

Application deadline: 05th August 2026

Swisscontact is looking for an AI, Automation & Acquisition Administration Officer who will be based in Nairobi, Kenya.

The Officer will support the Acquisition & Services team in delivering high-quality bid support, due diligence services and CRM and Data Management, while progressively introducing automation into repetitive acquisition processes using Microsoft Copilot Studio, Power Platform and AI agents.
In the initial phase, the role will focus mainly on acquisition administration and CRM support, progressively taking on increased responsibility for AI and automation in the technology team.
The Officer will work closely with the different Business Development and Technology teams, becoming a trusted point of contact for administrative accuracy and reliability, while also contributing to more efficient and innovative ways of working through automation.

Tasks
Acquisition Admin and CRM Support
• Prepare eligibility /admin documents for the proposals
• Support signature and kick-off processes.
• Due diligence and capacity assessment processes.
• Maintain acquisition knowledge assets, templates and repositories.
• Support CRM data quality assurance and data entry during peak periods, maintain expert and partner databases, and contribute to data analytics.
AI & Process Automation in Acquisitions
• Develop, test, deploy and improve AI agents together with business users, using Microsoft Copilot
Studio.
• Build workflows using Power Automate and the Power Platform ecosystem.
• Analyze Business Development (and other institutional) processes, identify inefficiencies and automate them.
• Document and maintain solutions and contribute to Swisscontact's AI and automation standards.
• Collaborate closely with the AI & Power platform Expert in the Technology team to ensure scalable and secure implementation.

Requirements
• Bachelor or higher in Computer Science, Business Information Systems, AI Management, Digital Business or related field.
• 3 or more years of general professional work experience is an asset.
• Genuine enjoyment of administrative and organisational work, particularly document manage-ment, coordinating activities, and ensuring smooth and accurate processes.
• Hands-on experience with Microsoft Power Platform and Copilot Studio.
• Comfort working with CRM systems, built on Microsoft Dynamics 365 is a plus.
• Strong attention to detail, especially with legal documents and data, and ability to manage coordi-nation/admin tasks under time pressure.
• Analytical mindset, with the ability to translate business requirements into technical solutions.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, SharePoint).
• Excellent spoken and written English skills (C2). French and Spanish are an asset.
• Strong communication skills, comfortable working with both business and technical stakeholders.

Swisscontact offers attractive working conditions in an international and multicultural context. We see our work as a joint effort in an agile organizational culture: mutual respect, trust and teamwork. We also promote equal op-portunity and encourage people from all backgrounds to apply.

We look forward to receiving your online application with the following documents: letter of motivation, curriculum vitae, diplomas and references. Please apply exclusively via the link provided.