Alumni Relations Administrator - Communications at Strathmore University

Basic job summary:

This position will coordinate the Alumni Relations Office’s communication activities, both internal and external. The aim is to maintain a positive image of the University among alumni and ensure effective engagement through innovative content and designs tailored to alumni needs.

Duties & Responsibilities:

Alumni Communication and Content Development

• Collaborate with the Alumni Manager in building global alumni relationships by creating content for newsletters, the website, and other communication channels to share updates and strengthen engagement.
• Develop engaging and relevant alumni content – including spotlights, feature stories, videos, and more – in collaboration with the University Communication Office while ensuring consistent branding, tone, and alignment with the University’s brand guidelines.
• Monitor the accuracy and consistency of alumni-focused messaging across all platforms and analyze metrics to refine communication strategies.

 Social Media and Digital Engagement

• Design innovative marketing materials and social media templates to enhance alumni engagement and showcase the alumni community.
• Manage alumni email and social media platforms, ensuring they feature up-to-date content, addressing feedback, and implementing strategies to grow the alumni network.
• Ensure constant monitoring mechanism for any emerging crisis and/or feedback on Alumni channels for timeliness in responding should it be required.

 Event Communication and Support

• Provide comprehensive communication support for alumni events, including pre-event promotion, live coverage, and post-event reporting, while collaborating with organizers to ensure consistent messaging and branding.

Reporting and Collaboration

• In consultation with the Alumni Relations team, develop quarterly and annual reports and presentations to summarize alumni engagement and communication efforts.
• Support the development and publication of yearbooks, including gathering alumni updates, designing layouts, and coordinating with stakeholders to ensure timely production and distribution.

Qualifications:

• Bachelor’s degree in a business-related field with a bias in communication.
• A professional qualification in Public Relations is an added advantage.
• Demonstrated experience in working with Adobe Photoshop and Adobe Illustrator
• At least 2 years of professional experience in public relations, communications, or graphic design, preferably for a corporate organization.
• Competencies and Personal Attributes
• Strong writing and editorial skills.
• Skills in event planning and management.
• Proficient use of up-to-date design software
• Knowledge of website management.
• Excellent command of written and spoken English and Kiswahili.
• High level of integrity.