The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
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The API Support Analyst plays a critical role in driving innovation and ensuring the seamless integration of advanced technologies within the financial services sector. This role is responsible for managing the performance, availability, and compliance of electronic channel systems, including infrastructure, third-party integrations, and channel applications. The analyst will also provide leadership in service management, application security, business continuity, and people management, contributing to the bank’s strategic goals and operational excellence.
Job Specifications
Bachelor's degree in Computer Science, Information Technology, Business, or related field.
3-4 years of hands-on experience in system integrations using modern technologies.
3 years in integrations and open APIs.
3 years in developing fintech products and services using open API architecture.
ITIL Foundation and relevant ICT certifications.
Project/Product Management Certification (PMI or Prince2).
Strong knowledge of banking operations and business impact analysis.
Experience managing third-party support providers.