Area Manager at Gusii Water and Sanitation Company Limited (GWASCO)

 GRADE 4, (REF: GWASCO/HR/NRW/01/2019/07)

No of Position: 8

Reports to    Operations & Maintenance Manager

Job purpose

Plan, organize, administer, coordinate and direct the activities of GWASCO water supply area.

Duties and responsibilities

• Ensure that consumers are billed correctly as per the actual water consumed and that the bill are delivered to consumers in time
• Ensure that all the consumer meters are read on a monthly basis, presented on greed time, water bills are paid for promptly and none paying customers are disconnected as per company regulations
• Ensure that all the assets, equipment and materials in the scheme are properly kept, used, maintained and asset inventory kept
• Ensure that at all times the water supply system is operated and maintained as per the national regulations.
• Ensure that the water laboratories at the treatment works are conducting all the quality tests as per the standard regulations and are recording the data for results as required
• Ensure that all new consumers are properly documented, approved by the head office before connection to the system is done
• Preparing the standard monthly report for the water supply and sewerage operations for the water supply scheme for forwarding to the Technical Manager
• Ensure that all consumers in the scheme are properly documented and their connections inspected periodically for correctness of billing and monthly meter reading
• Act on audit reports and prepare a report to HQ on the remedies
• Ensure that all cases of fraud, wrong billing, guessed meter reading, illegal flat rate billing, etc. are reported to HQ and dealt with promptly.
• Coordinating all the Area/Scheme activities to ensure that water is supplied in the right quality and quantity.
• Perform any other duties as may be assigned

Job specification: requirements for Appointment (academic/professional qualification/experience)

• Level of Education: Higher Diploma in Engineering (Water, Civil, Mechanical, Environmental) or Equivalent
• Professional/Additional Qualifications:
• Management and Supervision Skills
• Water Sector Undertaking Skills
• Customer Care/Handling Skills
• Communication and Inter-personal Relations Skills
• Community Service and Public Relations Skills
• Report Writing Skills

Experience:  

• Five (5) Years
• Meets the requirements of Chapter Six of the Constitution.

Direct reports

Water Supply Operators, Meter Readers & Customer Care Assistants (Supply Areas)

Terms of service

Three Years Contract.

An attractive remuneration package commensurate with responsibility of the job and the experience of the individual will be negotiated with the successful candidate

Candidates will be required to satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 including:

• Certificate of Good Conduct from the Directorate of Criminal Investigations;
• Clearance Certificate from the Higher Education Loans Board;
• Tax Compliance Certificate from the Kenya Revenue Authority;
• Clearance from the Ethics and Anti-Corruption Commi