Asset Finance (AF) Recovery Officer at Watu Credit Limited

Key Responsibilities:

• Monitoring and controlling the assigned Asset Finance Portfolio using Company software
• In cooperation with other members of the Asset Finance Recovery team, identifying overdue clients who have failed to comply with the contractual payment schedule, and where the telephone follow-up is deemed not effective
• In cooperation with other members of the Asset Finance Recovery team, prioritizing the collection assignments in accordance with our collection policy
• Proposing the best client handling and debt collection strategy to the Recovery Team and the Head of Asset Finance Recovery
• Using GPS tracking technology, identifying the location of the collateral and approaching the client at the field
• While in the field, identifying and applying the most efficient communication tactic persuading the client to close his overdue and return to payment compliance
• Repossessing collateral once all previous communicational attempts have failed
• Maintaining records and providing daily feedback on the outcome of assignments and number of collections to the Head of Asset Recovery
• Providing training and sharing knowledge with new employees/interns/trainees employed by the Company 

Knowledge, Skills, and Experience Required:

• Excellent communication and presentation skills including written communication
• Integrity, enthusiasm, and passion for continuous learning and development
• Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations
• Flexible and adaptable to changing priorities, able to effectively deal with people at all levels inside and outside of the Company
• High attention to detail and internal control
• Diploma in a relevant field
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Practical experience in motorbike riding (with and without a load) on busy Kenyan roads 
• Must possess a valid Driving License Class A1, & A2

What We Offer:

• Be a part of an international, dynamic, and  driven team that has set its aspirations high and works hard to achieve them
• Opportunities to learn and grow together with us
• Competitive compensation package
• Health benefits