Assistant Hotel Manager at Peoplelink Consultants Ltd

(Kshs40,000 Net) 

Our client based in Nairobi is seeking to employ an assistant hotel manager.

Duties and Responsibilities: 

• In the absence of the hotel manager, the assistant hotel manager stands in as the administrator.
• Develop, and implement F&B policies and procedures.
• Conduct routine staff briefings in respect of operational duties.
• Assist customers in all inquiries in connection with hotel services/facilities.
• Offer professional guidance and resolution for guest complaints and staff conflicts Develop and implement strategies to improve uptake of F&B products by clients.
• Provide HR administrative support in respect to duty allocation, shift planning, leave/off planning.
• Maintain sanitary conditions of the bars and restaurants as well as housekeeping
• Ensure staff compliance to statutory regulations especially to health certifications Requisition and receive operational supplies whilst maintaining an accurate inventory.
• Promptly report all maintenance problems to the Repairs department and ensure follow up.
• Closely monitor food orders, portion sizes, garnishing and presentation.
• Able to delegate tasks where needed.
• Perform any other responsibilities as assigned.

Qualifications and Requirements

• Preferred tertiary training in Hotel/F&B operations with professional certification to match.
• A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
• Good Communication with excellent presentation & customer service skills.
• Computer literacy and working knowledge of POS systems.
• Must be a team player.
• A self-starter, go getter, fast thinker and able to multi task.
• Good composure and temperament able to work in a fast paced environment.
• Must have a valid Food Handler certificate.